At pcactify.com, customer satisfaction is important. However, due to the nature of digital products, our return and refund terms are as follows:
1. Eligibility for Refund
Refunds may be granted if:
- The license key is invalid or non-working.
- The wrong product was delivered.
2. Non-Refundable Situations
- Customer purchased the wrong product by mistake.
- Incompatibility with your system (ensure your device meets requirements before purchase).
- You changed your mind after receiving the key.
3. Process for Refund
- Contact us at pcactify.com@gmail.com with your order ID and issue details.
- Verified claims will be processed within 5–7 business days.
4. Exchanges
In certain cases, we may issue a replacement license key instead of a refund.